Privacy Policy

Timberline Estates
Website: www.CallTimberlineHome.com
Effective Date: May 22, 2026

Timberline Estates respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, resident portal, contact pages, and related online services.

Information We Collect

We may collect information you voluntarily provide, including:

Name
Address or lot number
Email address
Phone number
Application information
Resident request information
Maintenance or community concern submissions
Storage, event, or form registration details
Photos or documents you choose to upload
Messages sent through our website or resident portal

Our website may also collect basic technical information, such as browser type, device information, IP address, website activity, cookies, and similar data used to operate and improve the site.

How We Use Information

Timberline Estates may use submitted information to:

Respond to questions or requests
Process applications or resident forms
Manage resident portal access
Communicate with residents, applicants, and homeowners
Review maintenance requests or community concerns
Manage storage, events, amenities, and community services
Improve our website and resident services
Maintain accurate office and community records
Comply with lease requirements, community policies, and applicable law

Resident Portal Information

If you create or use a Timberline Estates resident portal account, your information may be used to connect your account with resident records, lot information, forms, requests, notices, and community updates.

Residents are responsible for keeping login information private and notifying Timberline Estates if contact information changes.

Sharing of Information

Timberline Estates does not sell personal information.

We may share information only when reasonably necessary, including with:

Website hosting or technology providers
Property management, office, or maintenance personnel
Realtors, lenders, contractors, or service providers when related to your request
Legal counsel, courts, government agencies, or law enforcement when required
Utility, inspection, or community-related service providers when necessary

Cookies and Website Tracking

Our website may use cookies or similar tools to help the site function, understand visitor activity, improve performance, and support website features. Visitors may adjust browser settings or cookie preferences where available.

Photos, Videos, and Marketing

Timberline Estates may post community photos, videos, announcements, or resident features only when appropriate and, when required, with permission or consent.

Data Security

We take reasonable steps to protect information submitted through our website and resident portal. However, no website, email, or online system can be guaranteed completely secure.

Children’s Privacy

Our website is intended for adults, residents, homeowners, applicants, and community contacts. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may include links to outside websites, including payment processors, lenders, realtor pages, social media, or other resources. Timberline Estates is not responsible for the privacy practices of third-party websites.

Updating or Removing Information

You may contact Timberline Estates to request updates, corrections, or removal of personal information where applicable. Some records may need to be retained for business, lease, legal, accounting, or community management purposes.

Changes to This Policy

Timberline Estates may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Timberline Estates
Office Phone: 231-744-1616
Website: www.CallTimberlineHome.com
Email: timberlineestates@yahoo.com
Address: 2315 Oak Street Twin Lake, MI 49457